Terms of Service
Welcome to Prime Wellness Living (“Company,” “we,” “our,” or “us”). By accessing or using www.primewellnessliving.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, please do not use our Site or services.
1. Eligibility
By using this Site, you represent that you are at least 18 years of age and legally capable of entering into a binding agreement. You agree to use this Site for lawful purposes only.
2. Products & Services
Prime Wellness Living offers premium home wellness products, including but not limited to:
- Saunas (indoor and outdoor)
- Cold plunge systems
- Outdoor wellness showers
- Related recovery and wellness equipment
All products are intended for general wellness and lifestyle use only and are not medical devices unless explicitly stated.
3. Medical Disclaimer
The information, products, and content provided on this Site are not intended to diagnose, treat, cure, or prevent any medical condition.
You should consult with a qualified healthcare professional before using sauna, cold immersion, or temperature-based wellness products, especially if you have a medical condition, are pregnant, or have cardiovascular concerns.
Use of our products is at your own risk.
4. Orders & Payment
- All prices are listed in U.S. Dollars (USD)
- Payment must be received in full prior to shipment unless otherwise stated
- We reserve the right to refuse, cancel, or limit any order at our discretion
- Once an order is placed, it may not be modified after processing begins
5. Shipping & Delivery
We offer free domestic shipping on eligible products unless otherwise noted. Delivery times are estimates only and may vary due to manufacturing schedules, carrier delays, or circumstances beyond our control.
Prime Wellness Living is not responsible for delays caused by third-party carriers or external factors.
6. Installation & Use Responsibility
Some products may require professional installation, adequate electrical or plumbing preparation, or compliance with local building codes.
It is the customer’s responsibility to:
- Confirm site readiness prior to delivery
- Ensure compliance with local regulations
- Follow all manufacturer safety and installation instructions
Improper installation or misuse may void warranties.
7. Returns, Refunds & Cancellations
All returns, refunds, and cancellations are governed by our Refund Policy, available at:
https://www.primewellnessliving.com/pages/refund-policy
By placing an order, you acknowledge and agree to those terms.
8. Warranties
Product warranties, if applicable, are provided by the manufacturer and not by Prime Wellness Living, unless explicitly stated otherwise.
Warranties do not cover damage resulting from misuse, improper installation, modification, or normal wear and tear.
9. Limitation of Liability
To the fullest extent permitted by law, Prime Wellness Living shall not be liable for any indirect, incidental, consequential, or special damages, including personal injury, loss of profits, or loss of use.
Our total liability shall not exceed the purchase price of the product giving rise to the claim.
10. Intellectual Property
All content on this Site — including text, images, graphics, logos, and branding — is the exclusive property of Prime Wellness Living and may not be copied, reproduced, or used without prior written permission.
11. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
12. Privacy
Your use of this Site is also governed by our Privacy Policy.
13. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site.
Continued use of the Site constitutes acceptance of the revised Terms.
15. Contact Information
If you have questions about these Terms, please contact us:
Prime Wellness Living
7901 4th St N, Ste 300
St. Petersburg, FL 33702
Phone: (813) 922-2328
Email: support@primewellnessliving.com